Tracking could get stuck for weeks or longer. Do not open a dispute. Just be patient. Do not post your tracking on this sub and ask if this is normal, the moderators will delete it. Please check our introduction to the Aliexpress sub. There you can find a lot of FAQs and guidelines related to Aliexpress. - To get the refund from your supplier, open a dispute in Aliexpress. - Click on My Orders, find the order, and click Open Dispute. - Select Refund Only, choose the reason for the refund, and add details. - Submit the dispute and wait for a response. - Handling refunds and returns is a regular part of any business.
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Permalink. Saya juga pernah mengalami kendala refund aliexpress via doku. saya juga menerima email yg mirip, instruksi untuk membuat akun. langsung saya buat hari itu juga dan membalas email tersebut dengan id doku yg baru dibuat dan id refund. tidak ada email balasan namun karena menurut instruksi proses refund sekitar 14 hr kerja, saya tunggu selama itu.

In these cases, you can raise a dispute with the seller to find a solution, like getting a full or partial refund, a replacement, or a voucher. If you and the seller can’t agree on a solution within 15 days, AliExpress will step in to decide what to do. Payment handling . The seller doesn’t get your money when you make the purchase. Aliexpress is great at taking money but horrific and obstructive when it comes to refunds. Have had multiple items arrive broken from various sellers. Try and get a result only to be offered $1 compensation for unusable item. Or if I want full refund I need to return item at my cost and time. xKarmicDebtx. • 10 mo. ago. click on the live support button (headphones icon top right corner) then at the bottom type "agent" you'll receive a list of options.. ignore it and type yet again "agent" ..the list of options will reappear but right under that you'll see a live chat option in red. click on that.

If you don’t live in Alaska, Delaware, Montana, New Hampshire, or Oregon, you probably have to pay sales tax when shopping from AliExpress. Find 2021’s sales tax rate in your state in the following table. Generally, the sales tax you would pay is calculated by multiplying your purchase price by the tax rate.

File a chargeback. If your choice is to continue shopping with AliExpress or get your money back, don't shop with AliExpress any more and file the chargeback. Until then, I'd recommend the approach above: get a chat representative, ask for that link, and politely but firmly insist upon it until they give it to you.
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  • how to get aliexpress refund